A
Cult of Abuse and Victimization;
The
Dysfunctional Inner Circle of the National Park Service (NPS)
Part 2 of 4- A Collective Call for Help
In every Federal Employee Viewpoint Survey <http://www.fedview.opm.gov/> since 2004,
the NPS has hovered in the bottom-most rankings for Employee Satisfaction
results. The year 2012 was no exception with the overall ranking of the NPS
work force dropping to 163rd for all federal agencies. The NPS would rate dead last in the
ranking if the overall numbers for NPS survey results were not bolstered by
employees’ very high response to questions about their personal dedication and
commitment to the mission and their beliefs that the work they are doing is
worthwhile and important.
A careful reading of these employee viewpoint
survey results will illustrate that the source of the overall low rankings for
the NPS include very low responses to question related to: 1) the effectiveness
of NPS merit system, 2) trust and confidence in manager and supervisors, and 3)
opportunities for employees to effectively participate in fulfilling the
mission of the agency. All of
these issues can be summed-up as the abuse of power by predatory NPS managers
and supervisors. The above website
does not allow you parse the NPS results from the rest of the Department of the
Interior (DOI). The National Parks
Traveler <http://www.nationalparkstraveler.com/2011/11/national-park-service-falls-best-places-work-rankings9091> does a fair
job of outlining the generalities of the NPS data, considering this
organization is responsible for promoting use of the National Parks. To fully comprehend how damning the
survey results are to the policies and actions of the predatory NPS management,
I will refer your to the data website for the survey, which will require from
you a certain familiarity with spreadsheet files to obtain the NPS results <http://www.fedview.opm.gov/2012FILES/FEVS2012_PRDF_CSV.zip>. It is not
surprising that citizen access to the NPS survey results is difficult and
convoluted. Remember, a key step
toward victimization requires the predator to isolate and control the
victim. An important component of
this isolation and control for the NPS as a predatory organization is the
control of information. The Federal
Employee Viewpoint Surveys clearly show that NPS employees are experiencing
undue stress, anxiety, and impaired job satisfaction as a result of actions (or
inactions) by manager and supervisors.
It is not surprising that the
results are of theses surveys are purposely obfuscated by the NPS and
the DOI because ready access to these survey reports may create sympathy for
the victims of NPS predatory and abusive managers. Remember, from the first part of this series, that two
of the requisite conditions for victimization, predation, and abuse involve
isolating and controlling the victim. Controlling information is an effective method of isolating a
victim. If a victim cries out for
help and only the abuser hears the cries, does the victim still need
intervention?
This culture of institutionalized abuse and
predation within the NPS is implemented and perpetrated by the same three
stages that Leslie Morgan Steiner describes for victimization in the cases of
domestic violence in her book Crazy Love: 1) seduction, 2) isolation,
and 3) dominance and control. In the NPS, these steps are particularly
egregious because the cult of personality within the NPS effectively creates
and sustains this victimization by providing the venue, opportunities, and
institutional precedents for abusers within the NPS to prey upon their victims.
Chad Montreaux
Newell, CA
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